In this issue of Healthcare Matters, we are delighted to select Cambridge Telecom, an independent telecoms consultancy, as our Company of the Month.
Established in 2007 by industry experts Jon Anderton and Trevor Nicholls, the consultancy has grown with the industry, from the initial explosion of mobile phones to today’s digitally-driven marketplace.
The vision for Cambridge Telecom, almost 20 years ago, was to act as a ‘Champion’ for businesses, and this vision is still very much at the forefront of what they do today. The Cambridge Telecom team takes the time to get to know their customers, enabling them to source a communications solution that fits their business needs and budgets. Helping their customers navigate through the telecoms labyrinth and proactively managing their services throughout the lifetime of any contract. Jon Anderton, Managing Director, tells us, “The telecoms industry is one which moves at such vast pace, and making sure that our customers remain on the right solution for their needs is something we pride ourselves on. This, coupled with our simple ethos of providing the best care possible, means that our very first customers are still our customers today.”
One business sector in which Cambridge Telecom specialises is the care home sector. The business has more than 16 years of experience helping care homes make the most of their communications and assisting them in keeping up with changing demands, such as the impending 2025 switch-off.
In just two years, the way we make telephone calls and connect to the internet will change, with Openreach due to turn off the old phone systems in December 2025. Jon commented, “It isn’t as scary as it sounds. In fact, it offers great opportunities to care homes, in terms of staff productivity and improved services for residents.”
There are many wonderful products available to care home providers, which provide economies in Operations, significantly improved healthcare and offer an improved lifestyle for residents. These products require a fast and reliable data connection to run as smoothly as possible. Jon commented, “‘Always on’ systems, such as Person Centred Software, supporting Operations, NHS Engagement and Medication Management requires that the broadband infrastructure a care home uses needs to be fit for purpose. This infrastructure also has to cope with the changing requirements of residents – and their families – viewing internet access as a necessary utility. This is where we come in, in ensuring we understand the needs of a care home, today and in the future, enabling us to provide the best solution for their business.”
With an increasing switch towards automated staff registers and resident note-taking, there is a greater need for digital data across the whole care industry. Residents now expect to have access to video-calling to keep in contact with family, friends and GPs. There is now a greater focus on person-centred care, which includes access to state-of-the-art technology for residents to ward off loneliness and isolation. Care homes then require fibre-based technology for the dual purpose of supporting workplace electronic record keeping and providing an essential digital lifeline for residents.
Cambridge Telecom is ideally placed to support care homes across the UK, making the transition to a more digitally connected world ahead of the 2025 switch-off. As an independent telecoms consultancy provider, the company is not aligned with any particular provider and acts, in their words, as the customer’s champion: providing full, impartial advice to customers.
During the comprehensive consultancy period, Jon and his team will listen to the customer’s bespoke needs, visit on-site and thoroughly inspect the area. Whether upgrading existing services or working with Developers on new builds, customers are reassured by the team’s expertise in project management skills, ensuring the smoothest transition period.
It doesn’t end with agreeing on the contract; Cambridge Telecom is committed to building lifelong partnerships with customers, supporting them through all business life cycles.
For an initial consultation, see the contact details below:
T 01223 661636
enquiries@cambridgetelecom.com
https://www.cambridgetelecom.com