In this issue of Healthcare Matters we have featured Mobility Care Solutions as our Mobility Product & Maintenance Company of the Month.
Mobility Care Solutions is a one stop shop for mobility products, scooters, vehicle adaptations as well as repairs and servicing. Based in Sunderland, the company was established in 2001 by Terry and Claire Batten and has developed a reputation for high quality products in the mobility sector.
A family run company with more than 40 years of experience in the mobility aids industry, Mobility Care Solutions prides itself on its impeccable product knowledge and attention to customer service. With its friendly, professional team on hand to help customers find the right products and equipment to suit any individual needs.
Mobility Care Solutions stock an extensive range of products from wheelchairs and mobility scooters to lifting aids and adaptations; all from the biggest and best-known brands in the sector. As agents for some of the most trusted mobility brands in the industry, Mobility Care Solutions assures reliability, quality and durability.
The company’s range of high-quality living aids has been carefully chosen with convenience and safety in mind. Mobility Care Solutions carry an extensive range of items including bathroom accessories, beds and mattresses and specially adapted kitchen equipment. The company also boasts a broad range of rise and recline chairs, as well as a selection of bariatric chairs, fireside chairs, suites and dining chairs specially chosen to improve quality of life for those with limited mobility.
Mobility Care Solutions’ offers a comprehensive selection of walking aids for use on the go. From walking frames and canes to rollators and tri-walkers. There’s also the company’s range of power chairs and stairlifts on offer. With manual, electric and transit options that are designed to get users on the move.
Celebrated for its diverse range of mobility scooters, the company offers the best brands in the industry as well as folding scooters designed to fit into a vehicle. With both manually folding and electronically folding mobility scooters that can easily fit into a car boot without the need for folding down rear seats.
For road-legal mobility scooters, Mobility Care Solutions carries both class 2 and 3 variants with outstanding features like large batteries, bigger tyres for optimal performance and even four wheel suspension. Some of its advanced models even come with waterproof dash panels, waterproof USB power outputs and run flat pneumatic tyres among other features.
Mobility Care Solutions has an impressive array of vehicle adaptations too. The company is Motability accredited, so it is fully licensed to install all kinds of mobility adaptations including driving control adaptations like hand controls, electronic accelerators, pedal extensions, left foot accelerators and steering aids. Mobility Care Solutions also operates a call out service to nursing homes, businesses or private residences giving the customer complete flexibility when choosing vehicle adaptations.
Another key part of Mobility Care Solutions is its speedy and reliable repair service. The service includes mechanical repairs and parts, and the company can handle problems large and small thanks to the expertise and experience of its skilled team. Mobility Care Solutions also service every make and model of mobility equipment, giving the customer extra peace of mind when it comes to working with the company.
Mobility Care Solutions is famed for its comprehensive and dedicated customer service. The company’s dedication to providing independence to those with limited mobility gives it a unique edge. Its vast array of different mobility solutions are testament to this dedication, but Mobility Care Solutions’ attention to customer service goes deeper than that.
The company is fully committed to offering the very highest level of customer service. Putting customers’ needs at the forefront of everything it does. Mobility Care Solutions assures extensive after-care along with a backup service, free delivery and product demonstrations to ensure customers get the very best value for money.
Mobility Care Solutions’ 40 years of experience means it has a deep understanding of the products it sells and what they mean to customers. Offering free consultations to help determine the items that meet its customer’s specific needs. As well as this the company is a member of the Federation of Small Businesses (FSB) and are Motability-approved installers. Its team has undertaken rigorous training on all the products it stocks and supplies. Giving them the expertise to ensure customers know what they are buying and how to safely use them before they leave the showroom.
As well as providing excellent service for its customers, Mobility Care Solutions are passionate about giving back to its local community. Working closely with the local council and fire brigade, the company engages in safety checks for local tenants who use mobility scooters in multistory flats. The company is also in the process of working with another council to donate an evac chair for disabled adults and children to use at the beach.
Recently the company has embarked on a complete overhaul of its workshop. Making it more efficient and enabling Mobility Care Solutions to enhance its service offering. As the company looks forward, it hopes to open another shop to further support people with limited mobility over a wider area.
Mobility Care Solutions’s mission is to cover the whole spectrum of your mobility requirements and to provide solutions that are complete and comfortable. Whether seeking living aids, help with walking, incontinence products, wheelchairs, mobility scooters or assistive technology furniture, Mobility Care Solutions has just what you need to maintain your high quality of life.
For more on Mobility Care Solutions:
T 01915 487747
enquiries@mobilitycaresolutions.com
https://mobilitysunderland.co.uk