In this issue of Healthcare Matters, we are pleased to feature EDGE Services as our Training Provider of the Month.
EDGE Services are one of the leading providers of people handling training in the UK today. Offering Key Trainer certificates in moving and handling, dementia care, and challenging behaviour that enable delegates to onward deliver this subject to their colleagues, EDGE provide the resources, techniques and skills to make a real difference to the health and safety of both Key Trainers, their colleagues, and their clients via a training team of expert nurses, occupational therapists, and physiotherapists.
We spoke to Ruth Hewitt, Operations Manager at EDGE Services, who explained some of the exceptional benefits to their services, “We are endorsed by The Royal College of Occupational Therapists for our People and Children Handling Key Trainer’s Courses, and we have RoSPA accreditation as customised awards at either level four or advanced level four depending on the course.
“For Children/People Handling we have an online Resource Library which has everything delegates need to onward deliver their training, including eLearning, videos and all documentations, as well as quizzes, info sheets and guidance. The resource library access lasts the same duration as the certificate which is two years.”
One training course that has recently been accredited with RoSPA as a customised award at Level 4 is their Understanding and Managing Behaviour that Challenges Key Trainer’s Certificate. This qualification is designed to provide learners with the knowledge to analyse challenging behaviour situations and the skills to implement solutions in managing behaviour that challenges. It complies with current best practice and promotes inclusivity, whilst ensuring the wellbeing for the individual and their support worker.
Upon completion of this course, delegates will be equipped to recognise the triggers of potentially challenging behaviour and apply early intervention strategies to manage such situations effectively. They will gain a clear understanding of the relevant legislation surrounding the management of individuals exhibiting challenging behaviour, including the importance of thorough risk assessments, adherence to in-house policies, and proper documentation. The course also covers the legal framework concerning the use of reasonable force and the protection of human rights, ensuring that delegates are confident and compliant in their approach. Additionally, the course provides broader insights and practical guidance to support delegates in handling complex behavioural challenges in a professional and lawful manner.
EDGE have also just introduced a Dementia Care Key Trainer’s Certificate at the same level. This two-day course will provide delegates with the knowledge, skills, and confidence to train others in the awareness of dementia that can be adopted to deal with symptoms, challenges, and how to work effectively. This award has been designed to assess the competency of learners, who will be working effectively with individuals living with Dementia, and for them to have the competence necessary to teach others the knowledge and skills required to provide this support.
EDGE has the expertise and experience to train you in delivering industry-leading courses in moving and handling, dementia care, and managing challenging behaviour. With over 25 years of innovation in the sector, EDGE’s training programmes are known for their exceptional quality and practical impact. Their commitment to high standards and attention to detail ensures that your colleagues and clients are equipped with the skills and knowledge to make a meaningful difference in the future of care.
EDGE is equally respected for the way it values and supports its own team. The organisation is dedicated to ensuring that its staff are not only fully prepared to deliver outstanding training sessions, but also feel supported, valued, and fulfilled in their roles. This commitment to employee wellbeing and development was recognised in 2024 when EDGE was awarded UK Employer of the Year: Silver (2-49 employees) by The Investors in People Awards. This accolade reflects the company’s ongoing dedication to creating an exceptional workplace culture and fostering professional growth.
T 01904 677853
enquiries@edgeservices.co.uk
https://edgeservices.co.uk
