In this issue of Healthcare Matters, we have featured Door Controls Direct as our Security Company of the Month.
Door Controls Direct is a specialist supplier of dependable fire door hardware and door control solutions. Its products and expertise support both the maintenance and upgrading of existing buildings, as well as new construction projects across the UK.
Its history dates back more than 100 years, when the original company was founded as a traditional hardware supplier and ironmonger. During the 1970s, the business evolved further and began supplying security products, locksmithing services and specialist hardware. Over the past 30 years, Door Controls Direct has evolved into a predominantly online e-commerce specialist distributor, establishing itself as an expert within the door controls industry.
Today, Door Controls Direct is recognised as a market leader in the supply of hardwired hold-open and swing-free electromagnetic door closers, alongside hundreds of variations of traditional overhead door closers and specialist compliant hardware solutions.
Based in Poundbury, Dorset, Door Controls Direct supports clients responsible for maintaining, upgrading or securing buildings, including organisations responsible for fire door compliance, access control, electronic security and physical security. Its varied customer base regularly includes hospitals, care homes, schools, facilities management companies, contractors, local authorities and commercial building managers.
As an industry leader, Door Controls Direct sets the standard for delivering reliable, compliant door control solutions, from providing clear technical advice and guidance, to supporting decision-making and ensuring prompt nationwide delivery of products held in stock.
Its mission is to help customers manage safety, compliance and security with confidence, and the company’s product range includes fire door hardware, door closers, access control systems, door automation and physical security products. Every product within its extensive range is of the highest quality, backed by solid warranties and decades-long partnerships with many of the industry’s leading suppliers.
Door Controls Direct’s in-house team is renowned for its readily available guidance, expertise and extensive aftersales support.
“One of our greatest strengths is accessible knowledge,” says Managing Director Gary Hewitt (pictured).
“Our team receives continuous training from leading industry bodies such as the Guild of Architectural Ironmongers (GAI) and the Automatic Door Suppliers Association (ADSA), alongside regular training from leading manufacturers. That, combined with the hundreds of years of collective industry experience across our team, enables us to provide honest, practical and compliant advice that customers can trust.”
As a company, Door Controls Direct believes that everyone deserves to feel safe and secure in their surroundings. It is this belief that fuels the company’s desire to share its extensive knowledge and expertise openly.
“We believe customers should have easy access to both information and expertise, not barriers and gatekeepers,” Gary told us. “Our market-leading website represents that commitment. It delivers products, technical data, compliance documentation and expert guidance online, and we back this up with real people providing genuine support offline too.”
Recently, the company has continued its dedication to providing impactful solutions by investing heavily in its access control and fire door hardware departments, both of which have seen significant development over the past five years, including the appointment of specialist managers equipped with up-to-date technical knowledge.
For Gary, this continued investment reflects the growing importance of safety compliance and intelligent building security within the modern built environment.
“It allows Door Controls Direct to provide increasingly advanced solutions and guidance to customers operating in highly regulated environments,” he told us.
Door Controls Direct also recently moved into new commercial offices in Poundbury. This move brought all of its commercial teams together under one roof for the first time and allowed the company to combine strong customer support with fast nationwide distribution.
“It was really a pivotal moment for the business,” says Gary. “It created a stronger, more collaborative environment and positions us well for the next decade of growth.”
Over the coming months, Door Controls Direct will also launch a brand-new bespoke website platform. The new site will offer an expanded product range, a faster and smoother user experience, improved search functionality, and greater access to technical and compliance documentation, alongside more helpful guides and educational resources.
Alongside this, the company plans to continue expanding its ranges within access control, door automation, fire door hardware, intelligent building and security solutions, with the ultimate goal of remaining at the forefront of compliant door control and security product distribution within the UK market.
Door Controls Direct is raising the bar when it comes to door control solutions. The company not only provides customers with access to trusted branded products and reliable information, but also supports them with guidance from its technical team of industry experts.
This dedication to sharing decades of expertise with customers is what sets Door Controls Direct apart. Its passion for innovation, compliance and customer support continues to help shape the future of the door controls supply industry.
For more on Door Controls Direct, please see below:
T 01305 263300
sales@doorcontrolsdirect.co.uk
https://doorcontrolsdirect.co.uk